Personal data

Privacy policy

This privacy policy explains our privacy practices and the principles of personal data processing in connection with the “Vecmāte” website and services. If you have any questions about data processing, please e-mail us at info@vecmate.lv.

What information do we collect?

We collect the personal data you voluntarily provide to us by e-mail, by completing web-based forms and in other direct communication with you.

When placing an order, you are required to provide your first name, surname, contact details, delivery address and any other information you wish to provide.

How do we use the personal data we collect?

We may use the personal data we collect to

  • provide you with the services and information you request,
  • process your orders and prepare the necessary documents,
  • provide you with effective customer support,
  • help prevent threats or fraudulent activity,
  • send you newsletters, if you have expressly agreed to receive them,
  • comply with legal requirements.

We may disclose your information to third parties in order to comply with legal requirements, cooperate with supervisory authorities, help prevent criminal activity and protect the legal rights of ourselves, you and others.

How do we protect personal data?

We use a range of technical and organisational security measures to protect your personal data. Your personal data are accessible only to a limited number of authorised persons.

How long do we keep personal data?

We keep your personal data for as long as we need them for the purpose for which they were collected and as permitted or required by law.

How do we use cookies?

Cookies are small text files that the websites you visit store on your computer. They are used to make websites work and to provide information to website owners.

This website may set the following cookies:

  • Functional cookies. These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide the services you request, such as shopping basket functionality.
  • Google Analytics cookies. These cookies are used to collect statistics on visits to our website. We use this information to improve the website and our advertising activities.
  • Targeted advertising cookies. These cookies are used to make advertising more effective and to show adverts that are most likely to interest you.
  • Third-party service provider cookies. Cookies may be set by the following third-party services used on this website: the Facebook “Like” button and YouTube videos. Some of these cookies may be used to track your activity on other websites, and we cannot control them, as they are not set by our website.

How to opt out of cookies?

To opt out of cookies, you can use the private browsing mode offered by most browsers (a private window, incognito window or InPrivate window). Any cookies created while browsing in private mode are deleted as soon as you close all browser windows.

To opt out of the collection and use of information needed to show targeted advertising, you can use the free tool Your Online Choices or YourAdChoices.

Your rights in relation to your personal data

If you are a data subject under the EU GDPR (for example, you are an EU citizen and provide us with your personal data), you have the following rights in relation to your personal data:

  • Right of access. You have the right to be informed why and how your personal data are processed. You have the right to receive, free of charge, a copy of the personal data we hold about you in a commonly used electronic format.
  • Right to rectification. You have the right to have inaccurate or incomplete personal data corrected or completed without undue delay.
  • Right to be forgotten. You have the right to withdraw your consent to the processing of personal data and to have your personal data erased without undue delay once the data are no longer needed to provide the services you requested and to comply with legal requirements.
  • Right to restriction of processing. You have the right to have the processing of your personal data restricted if you object to it and we have no legitimate grounds to continue processing, if you contest the accuracy of the data, if the processing is unlawful, or if you need the data to establish, exercise or defend legal claims.
  • Right to object. You have the right to object to the processing of your data at any time, unless the processing is necessary for the performance of a task carried out in the public interest or there are compelling legitimate grounds for the processing.
  • Other rights under the GDPR. For more information, please visit the EU data protection website.